At Nutur, we understand that clarity is key when it comes to housing solutions. Our FAQ page is designed to provide answers to the most common questions about our temporary accommodation and services. Whether you're a local authority, housing professional, or tenant, we're here to ensure you have all the information you need to make informed decisions. If you don't find the answer you're looking for, feel free to contact us directly, and our team will be happy to assist you.
Nutur offers a variety of high-quality, fully managed temporary accommodation options to meet the needs of families, individuals, and local authorities. Our range includes purpose-built homes, Houses in Multiple Occupation (HMOs), and other secure living spaces that are safe, comfortable, and fully compliant with all relevant regulations. We work closely with local councils to ensure our accommodation is tailored to the specific needs of tenants, providing stability and peace of mind throughout their housing journey.
At Nutur, we’ve streamlined the referral process to make it quick and easy for local authorities and housing professionals to access our accommodation services. Simply complete our straightforward referral form, which allows you to submit the necessary details of individuals or families in need of temporary housing. Once received, our team will assess the referral and work with you to arrange the most suitable accommodation option. We maintain clear communication throughout, ensuring that placements are made swiftly, and families are settled in a safe, compliant home as soon as possible.
At Nutur, we prioritise the safety and well-being of our tenants by ensuring all properties meet the highest standards of compliance. Each accommodation is fully regulated and undergoes rigorous inspections to meet local authority housing regulations. We adhere to strict safety protocols, including regular health and safety checks, fire safety measures, and maintenance schedules. Additionally, our properties are fully certified and continuously monitored to guarantee they provide secure, stable, and comfortable environments for all residents. With Nutur, you can trust that every home we offer meets legal requirements and is a safe space for families in need.
We work with local authorities across a wide range of areas. We can provide temporary accommodation solutions to meet the housing needs of families in various regions. Please contact us to discuss your specific location and requirements.
We offer family-friendly housing that is specifically designed to meet the needs of children and parents. Our properties are fully equipped with child-safe features and designed to create a stable, supportive environment. We also provide access to family support services to ensure the well-being of every resident.
Our goal is to respond swiftly to referrals. In most cases, we can place families into suitable accommodation within a short time frame, ensuring they are not left in unsuitable housing or temporary shelters. The speed of placement may depend on availability and specific requirements, but we strive for a fast and efficient process.
Yes, we are committed to providing inclusive housing solutions and can accommodate individuals with a variety of needs. Our properties are adaptable and can be tailored to meet the requirements of those with disabilities, mental health challenges, or other specific circumstances. We also offer access to support services to help tenants manage their individual needs.
We take tenant safety seriously and work closely with local authorities to ensure that all accommodations are safe and suitable for vulnerable individuals and families. Regular checks, ongoing maintenance, and the presence of support services contribute to creating a secure environment for residents.
In addition to providing high-quality accommodation, we offer a range of support services including assistance with accessing benefits and mental health support. Our aim is to help tenants integrate into their new home and achieve long-term stability.
We have a clear and transparent process for addressing tenant concerns. If a tenant encounters any issues, they can contact our dedicated support team, who will respond promptly to resolve the situation. We are committed to maintaining open lines of communication to ensure tenant satisfaction.
Our team works closely with housing officers and social workers to provide regular updates on the status of referrals and accommodation placements. We offer clear communication, so you are kept informed throughout the process and can quickly resolve any issues that arise.
Yes, all of our properties are fully furnished and equipped with essential amenities such as kitchen appliances, heating, and laundry facilities to ensure a comfortable living environment. We aim to provide homes that support families in maintaining a stable lifestyle while they transition to permanent housing.
We offer affordable, predictable pricing for our temporary accommodation, which is usually funded through local authority budgets. The cost may vary depending on the location, property size, and specific needs of the tenant. We work with local councils to ensure our housing solutions remain cost-effective and within budget.